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Top tip - using the Genes Reunited community

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Anyone having this problem with their message box?

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ProfilePosted byOptionsPost Date

Star

Star Report 23 Jan 2007 10:23

I am having problems with my messages on here too. Usually you will get an email in your ISP inbox but I sometimes I haven't been getting those. When I log onto Genes it doesn't tell me that I have new messages - when I do? The messages are still there none the less, so I am still receiving them. What's going on?!!! Stella X

Ann

Ann Report 22 Jan 2007 13:31

It has happened to me too. I Don't know the reason! ALSO keep a look out for the hot matches as mine sometimes go into my junk mail Regards Ann

Belle Ringer

Belle Ringer Report 22 Jan 2007 12:57

Hi Athena, Mmm, true, the Genes blip seems favourite then - I'll go along with that. :-)

♥Athena

♥Athena Report 22 Jan 2007 12:12

Thanks, Christine - still not sure that is the reason, though. Why I say that is because I could be working in Genes most of the day and there are no indications in the green column that I have any new messages (as would normally happen). Then when I open my email account it says I have new messages. I don't usually bother clicking open the emails, I just delete them off, then open up Genes to see who the messages are from. Not sure if there is just a blip with the Genes system on my account or what? Thanks for your thoughts on it, though. Athena

Belle Ringer

Belle Ringer Report 22 Jan 2007 11:35

Yes, I've had this happen. It seems to be that if you actually open/read the e-mail notifications, the new messages on Genes don't appear in bold type. If you just delete the e-mail notifications without opening them, the new messages on Genes appear in bold. Strange, but true (I think, unless it's just coincidence...)

♥Athena

♥Athena Report 22 Jan 2007 11:35

Hi, yes it is very strange. I'm wondering if I should change my password, just in case someone has managed to hack into my account somehow.

Suzie

Suzie Report 22 Jan 2007 03:29

I haven't had this happen, still normal email notification and it syas how many new just like before. How strange for you

♥Athena

♥Athena Report 22 Jan 2007 00:15

I have noticed in the last few days that something strange is happening with my message box. Normally, when I log into Genes, if I have any messages it will tell me in that green left-hand column how many new messages I have. Then when I click onto Messages the new messages are there in bold writing. But recently this has not been happening. It's only when I go into my personal email account that I see the Genes notification saying I have messages. So then I go back into Genes, click on Messages and there are no messages in bold - but the ones at the top are ones I have not read yet. So what is happening? Is it just me having this problem or have others experienced it? It almost feels as though someone is reading them before me! I've not given access to my account to anyone so I don't know how that could happen. Just curious as to what is going on - Athena

♥Athena

♥Athena Report 22 Jan 2007 00:13

please see below in a min ...