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My Tree Matches

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ProfilePosted byOptionsPost Date

Sue

Sue Report 19 Nov 2006 19:12

Does anyone else have a problem with viewing on 'My Tree Matches'. The system tells me that for example I have 10 matches on a particular name but when I try to view these matches there maybe only 5 shown - I may be missing some vital connections by not be able to see the others! GR say they are looking into this but haven't been able to solve it yet. Sue

Susan

Susan Report 19 Nov 2006 21:04

hi sue i noticed the same thing and i thought it was just me! the only thing i think it may be is that they are including who is in your tree as well! sue

Sue

Sue Report 21 Nov 2006 06:30

I have e-mailed GR and to my surprise I had a reply to say that they would look into it. I have heard nothing since but the problem is getting better, now there are only a few missing each time! Sue

InspectorGreenPen

InspectorGreenPen Report 21 Nov 2006 08:16

There appears to be a bug in the way the No of names is calculated on the front index screen. Most of my names are ok but a few show too many. I don't understand Beryls comment. You can search by name date and place This part hasn't really changed. In some ways the search facilities are far more flexible. You can start off looking at names added recently, then sort them in different orders to help find what you want. If you scroll down to the bottom of the screen, you can then change the search options, and widen or narrow the search. Much better.