Genealogy Chat
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Beware of Ancestry -
| Profile | Posted by | Options | Post Date |
|---|---|---|---|
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Lee | Report | 17 Nov 2006 03:57 |
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I am a monthly member of Ancestry (Australia site) and today they have debited my credit card for $23.95 (au) when the subsciption price is $19.95 (au) per mth. This price is still advertised on the site. I have rang them and they have no explanation for why it happened, but they did offer me a refund. I also did not recieve a email confirming the payment either. Check your bank statement when your subscription is due! |
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Jeannie | Report | 17 Nov 2006 07:48 |
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hi martin, i have been a member of ancestory for a few years, with no trouble, but i once paid for by mistake the usa one, but after a phone call it was put right and money went back into my bank right away,the young lady on the phone was lovely,sorry you had some trouble ,dont let it put you off its a good site, love jean |
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Devon Dweller | Report | 17 Nov 2006 10:53 |
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The same as Jean I recently had US added to my payments but one phone call and it was sorted. I have to say the man was very nice too. |
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