Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Well Done Documentsonline!

ProfilePosted byOptionsPost Date

Sandra S

Sandra S Report 9 Nov 2006 11:37

I just want to say well done to Documentsonline. I downloaded a Will on the 14th October, when I opened it, it was almost unreadable, the background was dark grey, and the writing merged into it, it also had a lot of black 'bitty' dots all over it. I sent an email with my order number etc, saying that it was so bad I couldn't make it out. They emailed me back within an hour, apologising, asking me to bear with them as it is so bad they will have to re-film and re-scan. they will send it back to me within 25 working days. This morning I got a new copy of the will, and an email apologising for my inconveniance, and thanking me for my patience. The new Will has a pristine white background, and jet black writing, and so easy to read. . Sandra