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Anyone Else Having Problems On Ancestry - SORTED

ProfilePosted byOptionsPost Date

Jean

Jean Report 3 Sep 2006 12:29

I have to keep clicking the next page box, the little box where you can change numbers and click go does not work, is it just me. jean

Andrew

Andrew Report 3 Sep 2006 12:48

I had the opposite problem a day or so ago!

Peter

Peter Report 3 Sep 2006 12:49

What browser are you using? I had a problem with Firefox the other day, but it was ok in IE. There is a bug in Firefox that causes problems carrying out operations that rely on focus. Try minimizing and then restoring the window.

Jean

Jean Report 3 Sep 2006 12:49

hi andrew, must be them then. jean

Jean

Jean Report 3 Sep 2006 12:58

andrew and peter, I have sent ancestry e-mail about this problem. jean

Jeanette

Jeanette Report 3 Sep 2006 13:00

put the info down here and we can have a look the BMD index is the the same as the 1837 site jeanette

Jeanette

Jeanette Report 3 Sep 2006 13:37

can't look on ancestry for Dec 1/4 as its not there might find it on 1837 site but you have to pay £5 for 50 credits Jeanette

Elaine

Elaine Report 3 Sep 2006 14:27

Jean, I had this problem a while back and we had a long thread running about it. Someone eventually came up with a bright idea which worked for me ... ...as you say before you could change the number and press go - and it would jump to the correct page. - now when you change the number, instead of clicking on the go button - hit the enter key - and you should find it will jump to the page you have specified. It solved the problem for me - hope it works for you.

Jeanette

Jeanette Report 3 Sep 2006 14:28

tryed that you only get 1st three 1/4 for some reason last 1/4 1925 is not on there for any name Jeanette

Elaine

Elaine Report 3 Sep 2006 14:31

Sorry Jeanette - my message was for Jean, who I believe has a different problem to the one you are referring to!

Jean

Jean Report 3 Sep 2006 15:25

hi elaine, soryy for the delay in replying, have just tried what you suggested and it works. thanks, jean