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Help with FTM 2005 merge please

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Ann

Ann Report 30 Aug 2006 22:57

Have justed started playing with FTM 2005 starter edition and when i try web look up and click on right entry at the bottom left it says merge - if i click on that the program shuts down - what am I doing wrong ??

Glen In Tinsel Knickers

Glen In Tinsel Knickers Report 30 Aug 2006 23:16

For what it's worth the web search has never been much use to me,it will list ancestry as a source,but will not show the census result page or bmd ref on your programme,i always c&p the census return in the notes section. Assuming you have registered FTM the following may be your answer. Question Why do I get a crash when I use the Web Merge feature to merge results from some specific data collections? Answer Cause: This is a known issue in Family Tree Maker 2005. It affects search results from the following data collections: World War I Draft Cards Social Security Death Index Philadelphia Passenger Lists, 1883-1945 1861 UK Census Resolution: This issue was corrected in Family Tree Maker 2006. For members who wish to continue using Family Tree Maker 2005, there is a workaround. The View Online button in the Web Search will take you to the data record on Ancestry.com. From here, you can copy and paste the search result information from these databases into your file. Glen

Ann

Ann Report 30 Aug 2006 23:18

Thank you so much Glen - thought it was just me doing something wrong Thanks again Ann