Genealogy Chat
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Account details
| Profile | Posted by | Options | Post Date |
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Val wish I'd never started | Report | 24 Aug 2006 22:06 |
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I found the same thing when I went to renew . I just changed the name back to my proper name which appears on my credit card statement and it went through okay and my name still appeared as I wanted it to on here. |
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Hilary645633 | Report | 24 Aug 2006 20:51 |
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I went into my account details as if I was going to purchase credits, and found that in the card details section, the card name field contained my board name, the card number was blank, and the expiry date was that of my membership on Genes. Can someone check and see if their details are like this? I had trouble renewing and had to re-input my card info, so I have no idea why it now appears as I have said above. I have been in touch with GR but they do not seem to understand the problem. Any ideas as to what is happening would be gratefully received. Thanks, Hilary |
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