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Ancestry Renewal

ProfilePosted byOptionsPost Date

Kate

Kate Report 22 Aug 2006 14:17

Hi Gill. took the world deluxe sub but im finding it a bit expensive at £27 a month, and I hardly use it so im cancelling at the end of the week. they are very helpful when you phone right enough. Kate

Gill1957

Gill1957 Report 22 Aug 2006 10:36

May be helpful - I had a 3 month free trial, knew it was ending on Aug. 21 so was waiting for my email - didn't come! Apparently you do NOT get email at end of free trial they just take the monies out of your registered card on next day of new subs. period. So rather than just waiting to see what happened I rang last night, free phone number can be found on there - very very helpful - and I got 1 month free - apparently there is an anomaly with the way they take credit cards - he couldn't explain what but that if I agreed to pay last night (when the subs. didn't expire until the end of 21 Aug) rather than wait for it to automatically be taken I would get 13 months instead of 12! So might be worth while making that phone call on last day of your subs. to ask if this could work for you. Gill :))