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Maggie

Maggie Report 19 Aug 2006 19:07

I've just had an e-mail from My Family.com about my Family Tree Maker, Saying that the back up service will expire on Sept 2 2006 unless I pay 9.95$. I have a yearly sub with ancestry .co.uk which was renewed 2 months ago, Does this mean that Family Tree Maker won't automatically connect to Ancestry. Can anyone explain please. Thanks Maggie

Glen In Tinsel Knickers

Glen In Tinsel Knickers Report 19 Aug 2006 19:47

I suggest you go to the online help centre and send an e-mail to FTM support from the helpcentre homepage. There is something about the tree info being stored for you as a backup should you lose your info,but i'm not sure if that is what is being refered to. Heather mentioned it in a thread,but her pooter is poorly and she won't be around for another week or so at least. Glen