Genealogy Chat
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Waiting for Ancestry.
| Profile | Posted by | Options | Post Date |
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Sandra | Report | 10 Aug 2006 22:18 |
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didnt have quite the same problem, but for some reason Ancestry didnt renew my subs.......after 3 years!!! not the usual problem but I found emailing took ages but I got a very nice lady on phone who sorted it all out and gave me new password etc over phone.............sandie |
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Janice | Report | 10 Aug 2006 20:21 |
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Well I've made a note of the phone no. and I've sent an e mail so I shall be (hopefully) sorted tomorrow. Thanks, Janice.. Has anyone else had this problem? |
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Darksecretz | Report | 10 Aug 2006 20:08 |
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hiya, Reaching Ancestry within the United Kingdom Question How can I contact Ancestry from the United Kingdom? Answer If you need to reach Ancestry for technical concerns, please click here. For all other concerns, you can contact us by telephone at 0800 404 9723 (free phone). Our available hours are from 09:00 GMT to 19:00 GMT, Monday through Saturday. Our representatives will be more than happy to assist you with any questions or concerns you may have. If you are calling from a location outside of the United Kingdom, please click here to see a list of available contact times and phone numbers from your location. julie |
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PomPom | Report | 10 Aug 2006 20:05 |
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It should come through almost at once,however, they did post a message yesterday to say that Ancestry would be down today (Thursday) for essential maintenance. |
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Researching: |
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Janice | Report | 10 Aug 2006 20:01 |
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Help! Help! We have tried everything we can think of and we still can't get this password. Obviously Ancestry are trying but even though the e-mail page says receiving message nothing comes through. My partner is a IT worker and he can't work out why we can't subscribe. I'm all out of ideas. A tired and dispirited Janice. |
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Anne | Report | 8 Aug 2006 12:28 |
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It should come almost immediately. If it hasn't you could check your Junk mail folder to see if its been filed as spam by your server/email application. Anne |
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Janice | Report | 8 Aug 2006 12:17 |
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I'm trying to purchase a subscription to Ancestry and they are supposed to be sending me a new password. How long is this likely to take? |
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