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Top tip - using the Genes Reunited community

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Georgette

Georgette Report 3 Aug 2006 11:51

Hello Sam and Heather, I was going to renew anyway so I don't really mind. I'm a bit puzzled by not getting an email though, because I receive their monthly newsletter without any problem. Perhaps I was a bit too quick on the delete button when I got back from holiday! Lol Helenx

Heather

Heather Report 3 Aug 2006 11:48

They usually send you a mail a couple of weeks before - did it go into spam or something? You could phone them if you dont want the sub to activate?

Sam

Sam Report 3 Aug 2006 11:45

Hi, Yes they do renew automatically - I'm sure they do send an email though. I'm glad you've posted this, it's just reminded me to check my subscription as I don't wan't them to renew mine this time! Sam x

Georgette

Georgette Report 3 Aug 2006 11:34

I've just received a mail from Ancestry thanking me for my subscription, which is very kind of them, but I haven't renewed. Do they have automatic renewal and shouldn't I have received an email first telling me my subscription was nearing it's end?