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Subscription Renewal - Ancestry

ProfilePosted byOptionsPost Date

Debby

Debby Report 20 Jun 2006 21:03

S P I haven't done anything about it yet! Going on hols on Sunday so will sort it out when I get home. Debby

S

S Report 20 Jun 2006 18:57

Exactly the same thing has happened to me. I'm not sure if | paid or not. Did they backdaye your account?

Debby

Debby Report 18 Jun 2006 21:43

Better contact Ancestry then - does this mean I have had a free month or do you think they'll backdate it? Lol! Debby

Jools

Jools Report 18 Jun 2006 21:39

They're supposed to but ..... mine was supposed to come out of a virgin mastercard, but (for whatever reason known only to virgin) they block all requests for money from ancestry!!! All virgin would tell me was that it was 'a security issue'.

Debby

Debby Report 18 Jun 2006 21:30

Hi My subscription to Ancestry ran out middle of May. I had an email to say my subscription would automatically renew. Tried to get on tonight and all the records are showing the padlock. Can't remember seeing it coming off my visa now I think about it but I thought they automatically took it? Debby