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Trouble with being disconnected on Broadband..This

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ProfilePosted byOptionsPost Date

*** Fuzzy

*** Fuzzy Report 17 Jun 2006 11:51

See Below

*** Fuzzy

*** Fuzzy Report 17 Jun 2006 11:51

I have noticed that a couple of you are being kicked out of your broadband connections. This was happening to me before I discovered the reason. When you are on line select settings at the top. Then select internet options. Then connections Once in connections select settings. Then select advanced. This will show you the dial up settings, mine was ticked at disconnect if idle for more than 20 minutes!!! Make sure that the box is UNTICKED or you will be booted off the internet!!!! Hope this is clear

Val wish I'd never started

Val wish I'd never started Report 17 Jun 2006 12:04

Hi Fuzzy wish that was my problem but it isnt This has only happened this week.

*** Fuzzy

*** Fuzzy Report 17 Jun 2006 12:16

Think a few people including Heather have had probs this week, I haven't funnily enough, this problem was a while ago, but I thought others may have the same experience and not know how to sort it out. I am quite lucky I used to be a computer operator so know fair bit about them, makes up for the lack of knowledge when it comes to the genealogy!!!!

Wendy

Wendy Report 17 Jun 2006 19:27

Can you explain in words of one syllable again, pls? I am constantly being disconnected (didn't happen before I signed up for broadband). What 'settings at top'? Appreciate any advice. Many thanks. Wendy

Val wish I'd never started

Val wish I'd never started Report 17 Jun 2006 19:41

if you go to the top of your page then Tools /Internet Options/ Connections/

Wendy

Wendy Report 18 Jun 2006 18:10

Many thanks - have followed sequence as advised but not why I was being disconnected every couple of minutes - I usually give up after 20 such events and play Spider Solitaire until my bad temper has passed. Of course today it hasn't been happening.