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Top tip - using the Genes Reunited community

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Inbox problems

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ProfilePosted byOptionsPost Date

Merry

Merry Report 14 Jun 2006 17:14

I have been getting that for about a week. When I have this site open I might see a message come into the Inbox. Maybe about one time in 10, if I click on Messages, I will get to the inbox and therefore to the message. The rest of the time I get the error message you mention. On those occasions, I have to pick up the email sent to me by GR and use the link on the email to get to my new message. Pain in the ****, if you ask me!! lol Merry

Jenny and Bill Deverell

Jenny and Bill Deverell Report 14 Jun 2006 17:11

I mean the Inbox etc on GR! My ISP is Orange (Wanadoo) Support suggested clearing Inbox and Contacts etc. My Inbox and Sentbox are empty Contacts is currently 17 pages - still get the error. It looks like a Java problem Jenny

Horatia

Horatia Report 14 Jun 2006 13:39

Who is your internet service provider? BT? AOL? Virgin? Cheers, Horatia

Jen ~

Jen ~ Report 14 Jun 2006 13:39

Same thing happened to me this morning, I had 3 attempts but no joy. Tried again 5 mins later and it let me in? So don't know whats going on, haven't needed to get in since. Jen

☼ Orangeblossom ☼ - Tracy

☼ Orangeblossom ☼ - Tracy Report 14 Jun 2006 12:40

Who are you with? Or do you mean on here?

Jenny and Bill Deverell

Jenny and Bill Deverell Report 14 Jun 2006 12:32

Is anybody having problems accessing their Inbox? I get frequent timeouts and have to keep hitting refresh until I strike lucky. It's been going on for at least 3 weeks. I get message - Error in Messages - please contact support457 - followed by a timeout window from Internet Explorer. I've reported it to Support - no feedback so far