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dispatch dates certs. how do you know?

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ProfilePosted byOptionsPost Date

Krissie

Krissie Report 14 Jun 2006 09:14

I ordered a couple of certs from GRO last month and I'm still waiting. Do they use pigeon post for addresses abroad? How do you know the dispatch date? I've got my reference number, etc. and I've looked on the GRO site but can't find a place to click. HEEELP PLEASE

BR

BR Report 14 Jun 2006 09:18

Sounds as though you should telephone them or send an e-mail if there is an address on the site.

Heather

Heather Report 14 Jun 2006 09:23

The despatch date is shown on your completed order. But give them a ring anyway - I had some come a week early last week and now Ive got one running a week late.

Unknown

Unknown Report 14 Jun 2006 09:24

Yes, they use 'pigeon post' for all the orders. If you placed the order online, then a despatch date would have been given when the application was processed. You can ring them ... but since your obviously abroad, then possibly not feasible ? Elaine ;-) here's there e.mail addy: For all enquiries relating to online ordering please email: col(.)admin at ons(.)gsi(.)gov.uk ... remove all brackets and change at - no spaces ! For any other information about obtaining birth, death or marriage certificates relating to events in England and Wales: Tel: +44 (0) 845 603 7788 (8am to 8pm Monday to Friday. Saturday 9am to 4pm). Calls are charged at the cost of a local call. Please note your call may be recorded for training and monitoring purposes.

Krissie

Krissie Report 14 Jun 2006 09:29

Thanks Heather and Elaine, You're right. I've found the date. I had saved my order details in a Word document so it wasn't so easy to see. The despatch date is tomorrow so I'll have to wait a bit longer.

Unknown

Unknown Report 14 Jun 2006 09:31

I would say a week from now then ??? maybe ??/ fingers crossed for you xx

Heather

Heather Report 14 Jun 2006 10:35

I email the page to myself when I order.

Jean

Jean Report 14 Jun 2006 10:46

What a good idea Heather. I usually print it out but then it gets lost in all the other bits of paper. lol I will do that in future. Thanks for the idea, Jean