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serious help needed...

ProfilePosted byOptionsPost Date

Cool breeze

Cool breeze Report 15 May 2006 00:56

I have FTM 2005 which i have put on puter ( about 2 weeks now)loaded everything on, got as far back as 1730's on one line, 1850's on the rest, i thought that backing up all that, all would be fine, but no, all that shows is two names from the 1730's, so somewhere i have gone wrong. Three times i've had to rewrite all the info back in, even the back-up shows the same two names. I have followed all the instructions, but it makes no difference, so PLEASE can someone tell me where i;ve gone wrong. Total time doing all the typing must be two days. It's doing my head-in. Micheal.

Heather

Heather Report 15 May 2006 01:01

Have you imported a gedcom? Heather

Cool breeze

Cool breeze Report 15 May 2006 01:03

Hi Heather, Yes, but there was not a lot on there thats why it took me so long to do. Micheal.

Val wish I'd never started

Val wish I'd never started Report 15 May 2006 01:04

Hi I believe it does do a automtic backup when you close the programme, each time

Heather

Heather Report 15 May 2006 01:08

I'm not very good at this sort of thing but I remember having a problem once and I'm trying to remember what I'd done wrong. Is your programme the full one or the trial version...I think I had the trial version from a magazine, loaded it onto laptop and then entered the saved data from disc and couldn't edit/update it. Heather

Heather

Heather Report 15 May 2006 01:10

Valerie, Yes it should. Heather

Cool breeze

Cool breeze Report 15 May 2006 01:12

Hi Val, I understand that, but surely when i open all info should be there, i've seached the puter all over, gone through files and folders and the hard drive but nothing. Last night i had to do it all AGAIN. Even done scans for virus/spyware/trojans, spotless. Well spotless as a computer can be. Micheal.

Cool breeze

Cool breeze Report 15 May 2006 01:14

Heather, It's the full version. Micheal.

Heather

Heather Report 15 May 2006 01:14

Are you backing it up on disc each time? Seem to remember i had to install the backup disc when I did that. Heather

Cool breeze

Cool breeze Report 15 May 2006 01:17

Had it ALL on disk, still two names. BTW, Ibacked it up by going to file-back up-writable cd drive. Micheal.

Heather

Heather Report 15 May 2006 01:23

Sorry Micheal, I'm totally puzzled. Usually you just have to click on the FTM icon and the info you were last working on is there. Heather

Heather

Heather Report 15 May 2006 01:27

Have you installed backup disc? Heather

Cool breeze

Cool breeze Report 15 May 2006 01:30

Heather, So am i, i've been to the search bar on here,but unable to find an answer, thats why i've done it this way incase there was any fresh ideas on the subject. Micheal.

Cool breeze

Cool breeze Report 15 May 2006 01:37

Heather, Yes, only the two names, unable to come forward, file shows nothing. Micheal. Your help is appreciated, you aswell Val. Seems like this is a puzzle to be pondered on another time.

Heather

Heather Report 15 May 2006 01:40

Micheal FamilyTree Maker have a website and there's a discussion list, don't know if it will help...google familytreemaker(.)com and you' ll find the website. Good luck Heather

Cool breeze

Cool breeze Report 15 May 2006 01:45

Thanks, Heather.