Genealogy Chat
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1837 errors?
| Profile | Posted by | Options | Post Date |
|---|---|---|---|
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Jean | Report | 28 Mar 2005 17:46 |
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I have sent 2 e-mails to 1837 re. errors but no replies.One missing a chunk of names . Then I purchased some more units WITH a code but haven't been given the extra units promised. How do I get them to answer please? Jean |
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Unknown | Report | 28 Mar 2005 17:47 |
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Jean Maybe the delay is caused by the Easter hols. I have found that they responded to my error-report within a day. nell |
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Jean | Report | 28 Mar 2005 17:53 |
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Nell, the delay might apply to the second e-mail but the other one was several weeks ago. Could you tell me the address you wrote to please? I may be sending them to the wrong place. Thanks Jean |
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Jean | Report | 28 Mar 2005 18:13 |
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I'm sure I used the correct name Johnathon, but perhaps I should go back and try again. I know I had a reply to my first ever query a very long time ago but not sure where I sent it now. I am more cross about the extra units not being added! Thanks, Jean |
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