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Mistake on Ancestry.com - does this happen often?

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ProfilePosted byOptionsPost Date

Jan

Jan Report 14 Mar 2005 14:34

There are numerous errors on Ancestry. I've reported several myself and, as yet, no updates have been carried out by them. I'm also having huge problems with access to Ancestry through my FTM, even though my subscription is still valid for months yet and all I keep getting from Ancestry is patronising responses to my e-mails thanking me for contacting them, not helping me in the slightest and then telling me contact them again at any time. Unfortunately, since they are in US I can't get my hands on them. Jan :-O

Heather

Heather Report 14 Mar 2005 11:20

Unfortunately they only accept errors re names wrongly transcribed at the moment - they tell me that they are planning to allow for place name errors reporting in the future. I can then put my Thadwete (Shadwell) and Deptford Kenya (kent) right.

Jo

Jo Report 14 Mar 2005 11:15

This tracing your family just gets harder and harder! Thanks for info about error report will go back and report it.

☼ Orangeblossom ☼ - Tracy

☼ Orangeblossom ☼ - Tracy Report 14 Mar 2005 11:11

Too many times to count! If you do see an error, send an error report. It should hopefully get it fixed :)

Heather

Heather Report 14 Mar 2005 11:04

YES - lots of times!

Jo

Jo Report 14 Mar 2005 11:03

I was checking all the Thomas Palmer's and initially ignored a born in Ireland believing this was unlikely but having exhausted all else decided I ought to give it a look. When I viewed the original census page Thomas Palmer was actually born in Yorks, Wortley - the person two lines further down was born in Ireland. Therefore, I presume this was a transcribe error. Does this happen often?