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Top tip - using the Genes Reunited community

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ancestry.co

ProfilePosted byOptionsPost Date

sandra rogers

sandra rogers Report 25 Feb 2005 21:25

hiya how do i cancell my membership .when it comes up for renewal thanks

Louise

Louise Report 25 Feb 2005 21:35

You have to email them to cancel. If you look on the help page and type in 'how do I cancel my account' into the search box, it will give you instrcutions. Make sure you get an acknowledgement and email them again if you don't. I think Ancestry renews automatically so you have to make sure you're on the system as a cancellation when you want to pull out. Louise

sandra rogers

sandra rogers Report 25 Feb 2005 21:37

hiya girls thanks a lot xx

Gary

Gary Report 25 Feb 2005 22:05

if you do not want to continue go to my account and were it lists your credit card no alter a couple of no's and they can't collect any money from you, my card date expired and when i loged on last night i was a guesed member and had to update my details to get another year.

sandra rogers

sandra rogers Report 25 Feb 2005 22:59

hiya and thank you x