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Top tip - using the Genes Reunited community

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help, cannot reply to message

ProfilePosted byOptionsPost Date

James

James Report 23 Feb 2005 18:04

Hi all, I am trying to reply to a message but the reply box has the words (buttonId ) in it,and at the top of the message it has (error contact support3021.) if I click on the reply box it comes up page cannot be found. Has anybody come acoss this before. I am waiting for a reply from Genes. this only happens to mail from one sorce. I can reply to a message I recieved today, Regards James.

Unknown

Unknown Report 23 Feb 2005 18:08

Reply box should contain your reply and nothing else. Sometimes I get page not found and I just try again and again till it works. nell

Julie

Julie Report 23 Feb 2005 18:47

Give it a break and try again later,this has happened to me several times.

Jacqueline

Jacqueline Report 23 Feb 2005 19:05

i just keep refreshing till it works

James

James Report 23 Feb 2005 21:44

Hi all, thanks for the replies, will keep trying. regards James.

Crista

Crista Report 23 Feb 2005 21:52

James, Do you mean the Reply Button doesn't display when you receive mail from a particular member? Does the member's name or the subject have any odd characters in them? Crista