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+Ancestry Enhanced viewer Help please

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Maurice

Maurice Report 15 Jan 2005 02:10

Crista, Done it, working perfectly....it is 2am here now many thanks Northamptonshire England Maurice

Crista

Crista Report 14 Jan 2005 03:18

Maurice, I'm in the US so it's not 3 in the morning for me! Crista

Maurice

Maurice Report 14 Jan 2005 03:12

Crista Many thanks I should have looked myself. Iwill have a go. I did not expect a reply at three in the morning! Goodnight Maurice

Crista

Crista Report 14 Jan 2005 02:59

Maurice, This is in the Help section on Ancestry: To use the Census Images Online and other features of Ancestry.com, the Active X settings on your internet browser must be enabled. To enable Active X controls within the Internet Explorer browser please do the following: 1. Open the Internet Explorer browser 2. Click on Tools at the top of the browser 3. Select Internet Options 4. Choose the Security tab 5. Click on the Custom Level button near the bottom of the screen 6. The first five options you see are Active X settings. Set the following options all to ENABLE: -Download signed Active X controls -Run Active X controls and plug ins -Script Active X controls marked safe for scripting 7. Click OK at the bottom of the screen 8. Click OK again You are now set to accept Active X controls Crista

Maurice

Maurice Report 14 Jan 2005 02:11

I have been trying to load the Ancestry Enhanced viewer. I am getting a message ActiveX control failed to load....check your browser settings. Where are the browser settings and what would I have to do to them to enable me to download this Viewer? Thank you in anticipation Regards Maurice