Genealogy Chat
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1901 problems?
| Profile | Posted by | Options | Post Date |
|---|---|---|---|
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Wendy | Report | 14 Dec 2004 16:40 |
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Is it just me? I cannot access this today, though have done many times in the past. I clicked on an image, tried to print and it froze! I now get "cannot find server" message. As I said, is it just me? Wendy |
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Louise2212 | Report | 14 Dec 2004 16:47 |
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what was it your were looking for (i'll have a browse on ancestry for you) |
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Wendy | Report | 14 Dec 2004 17:33 |
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Thanks for the offer, but I already have the info. I foolishly downloaded just the transcript a while ago, and now want the real image as it is my grandmother and her parents and siblings. I want the proper image. I clicked on the image so have presumably been charged, but could not print it and now cannot get back in!! Hope it's not my computer---hope it's a problem at their end!! Wendy |
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Louise2212 | Report | 14 Dec 2004 17:34 |
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i'd e-mail them - just to make sure |
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Wendy | Report | 14 Dec 2004 18:05 |
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How do I find their e-mail address? |
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Louise2212 | Report | 14 Dec 2004 18:09 |
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try support at Censushelpdesk(.)co(.)uk (rem,ber no spaces & remove brakets) |
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Wendy | Report | 14 Dec 2004 18:13 |
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Thanks.I will try. |
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Kim from Sandhurst | Report | 14 Dec 2004 18:58 |
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I keep getting server is busy and they are restricting everyone to 2 hours use. Kim |
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Wendy | Report | 15 Dec 2004 22:53 |
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No reply from my e-mail, but got on to the site with no problem today, so it had to be their problem yesterday and not mine. Yippee! |
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Wendy | Report | 16 Dec 2004 00:59 |
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In hindsight I think my problem was in trying to print. My husband in his wisdom had installed a new Photoshop programme on my computer, so everything opened in this programme. Also, I tried to open via "Applet" which I used before. Now I can open under Tiff!!. Why can they not leave well alone!? However, I think the problem is solved as I printed off OK today [by saving to My Docs and then printing from that]. Still no reply from the helpdesk though!! Wendy |
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