Genealogy Chat
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gedcom upload problems
Profile | Posted by | Options | Post Date |
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Alison | Report | 27 Oct 2004 18:14 |
Hi there, i cannot upload an updated gedcom and am now regretting deleting the one that was on here originally. I have contacted GC for help but have had no response yet. Does anyone know how long it might take for a reply? Thank you Alison |
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Barrie | Report | 27 Oct 2004 22:32 |
When I had problems in September they replied in 3 days but didn't sort the problem out for nearly 3 weeks, I was going mad so I started emailing them about twice a day, that's when they corrected it. Good luck hope you don't have to wait as long. Jan |
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Carol | Report | 27 Oct 2004 22:34 |
Have you ensured that there is only you on the site and that your name and date of birth is exactly the same as in the file you are uploading |