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computer help needed with 'outlook'
| Profile | Posted by | Options | Post Date |
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Helen | Report | 23 Oct 2004 21:55 |
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I've tried to send someone a Census file but outlook has deleted the attachment at her end, saying it was unsafe. Has anyone any tips on how we can get round this problem? I have sent the same file to several other people with no problem. |
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Carol | Report | 23 Oct 2004 22:02 |
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Depends on the anti virus software the person is using. Some delete all attachments, safe or unsafe depending on the settings. |
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Carol | Report | 23 Oct 2004 22:04 |
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Helen, you say census file. Is this one of Gordons EXE files? If so, it will be seen as a programme and disposed of. If this is the case, you will need to extract the images as jpgs from the programme. I think this is on the file tab, then export. |
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Helen | Report | 23 Oct 2004 22:57 |
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Thanks for your replies, we will have a go with your suggestions. I don't think it's the antivirus, as outlook itself is deleting the files. They are just Acrobat files, not exe as far as I am aware. |
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Helen | Report | 24 Oct 2004 13:56 |
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Selena has contacted me to say she has received the first of the files so I can now send the others. Thanks everyone for your advice. |
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