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virus!!!

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Roberta

Roberta Report 28 Sep 2004 06:58

to Roy, Carol,Judy, Nicola and Barbara, Once again thanks for your help and suggestions.I finally downloaded an efficient virus cleaner, realised that what I thought was 'safe mode' wasn't, I hadn't readjusted my settings[duh!]so now after 4 days of utter frustration, everything's back to NORMAL. Bobby in Melbourne

Barbara

Barbara Report 24 Sep 2004 23:21

When my sister had a virus earlier this year, Colin (on another site) adviced this site for trojan removal: http://www.download(.)com/The-Cleaner-Professional/3000-2239-10279992.html?tag=lst-0-18 Hope this is of some help. Regards Barbara

Roberta

Roberta Report 24 Sep 2004 14:25

Thank you people, I've got Vet, it tells me the virus is a trojan,wtoolsa[?? this is me with the ? marks]Another site told me I have '1of the W32MIroot.worm/W32legemerworm/W32Hll.SANKER viruses.......or another virus' That's nice, but how do I get rid of the flamin' thing. It's now late here, past my bedtime-time difference is a pain, but thanks for whatever help you can give. Now I can't get out of SAFE Mode..........!!! I'm going to bed and sticking my head under the pillow,tomorrow everything will be back to normal won't it? Bobby in Melbourne

Judy

Judy Report 23 Sep 2004 13:57

Bobby....what are you using as an anti-virus and the name of the virus is, what? (Apologies for delay in getting back quickly to your answer as I am at work - and the time difference between us.....it may seem like ages!) I don't suggest you go into REGEDIT for several reasons, one being it won't remove the virus......it is, however, part of the solution for removing some of the more stubborn ones. Judy

Carol

Carol Report 23 Sep 2004 13:36

Try this Click START the run. Type regedit then OK Open the dropdown menu HKEY Current User Open Network If there is anything in there, delete it by going to Edit then delete then confirm May be Persistent or Recent or both Did your virus scanner tell you where it was? If so, try and go to that location and delete it yourself.

David

David Report 23 Sep 2004 13:31

Hi Bobby, You could try this, put House Call in your search. When this opens it will do a full virus check on your PC. This may take a little while to complete. You should then be able to identify the virus and if this site fails to clear it, put the virus name in your search and you will generally find a site with a cure. Good luck, Roy (David)

Roberta

Roberta Report 23 Sep 2004 13:27

Does anyone know how to get rid of a virus please. My anti virus thing tells me of an infected file but didn't get rid of it, what can I do? I've updated,deleted cookies,temp int files, neveer opened unknown emails but somehow this damn thing has snuck through and is slowing Start up and making closing down a battle of wits- it's winning. Need some advice, PLEASE Bobby in Melbourne