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Please help with deleting family members

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Emma

Emma Report 3 Sep 2004 13:25

I am trying to delete some family members as I have attached wrong parents further back. The people I am trying to delete have no children or partners but I can not delete them because it is saying they are related to multiple people. Please help!

Christine in Herts

Christine in Herts Report 3 Sep 2004 13:32

Hello You are not alone in having this problem. Have you tried putting "deleting" into the search function of the Tips board? If you do, you'll find a number of similar threads and it may be that something in those will help you. So far (!) I haven't had this problem... good luck Christine

Jay

Jay Report 4 Sep 2004 10:30

Hi Emma, There are several of us that have had this problem, and have been putting messages up on the Board. We have also e~mailed GR and got no response, until last week when I tried again and got a long e~mail back telling me how to do it. However, even with all this info on how to go about deleting it is still impossible. I have contacted them again , asking them to try it for themselves, as the theory is fine, but it just doesn`t work in practice. If we ALL keep e~mailing GR direct then they just may get the message that there is something wrong with the system. So please Emma, fire an e~mail off direct to them, they can`t keep on ignoring the problem if the numbers complaining keep growing. Jay.