Genealogy Chat

I would really appreciate help. I've been a full member since 25.7.04 but wheneverI try to access name search I get the following error message "Happy Genes Reunited error '800a9a68' Application defined or object defined error/ genes reunited asp. line 13. I have emailed the powers that be several times but without receiving a reply. It seems I can only access message boards. Thanks Grace

Hi Grace, I've been a member since last Christmas but to be honest I've never used the name search facility. Have just tried it after reading your post and it seems to be working fine for me. Just keep sending messages to GR and eventually you should get a reply Hope its sorted for you soon. Regards Kath

Grace....Name search on the site is working fine on my end so it's probably not a site error. Try the following....if nothing else, it should be done anyway, so no harm done! Fixing “Website Can’t Be Found” and other Site Error Messages More than likely you have trouble with accessing quite a few sites.....particularly getting the message "website can't be found" among a few other error messages. Try the following and it should solve your problem. 1. Go to START. 2. Click on CONTROL PANEL. 3. Click on INTERNET OPTIONS. 4. Change NUMBER OF DAYS TO KEEP IN HISTORY to “0” and click APPLY 5. A box appears with tabs labeled across the top. Click on ADVANCED. 6. Scroll down to the sub-heading SECURITY. 7. Make sure the following has check marks next to it: Use USE SSL 2.0, USE SSL 3.0 and USE TLS 1.0. 8. Also make sure you check off EMPTY TEMPORARY INTERNET FILE WHEN BROWSER IS CLOSED. More than likely USE TLS 1.0 is not checked of and it should be. This will give you the error messages, as well as a few others, that will prevent you from viewing web sites and the error you are getting. Make sure you empty your cookies cache as well as temporary internet files once in a while, too, as this slows down your computer and these folders tend to "remember" the errors and may continue to bring them up until the folders are emptied. Judy

Many thanks Kath and Judy - I'm off to check "internet options" as you suggested. Also many thanks to the people who have told us about the "free website" that gives access to Ancestry.