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Top tip - using the Genes Reunited community

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Page cannot be displayed problem

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Mary

Mary Report 2 Aug 2004 20:33

Can anyone tell me why I've recently got Page Cannot be Displayed when I'm on this site. Its ok until I want to view the replies to a thread or change from Records to Tips and then up it pops ! The only way I've managed yesterday and today was going to Memory and going to genes connected that way. Its a puzzle to me and a nuisance. Ideas please ? Mary

The Hrt Man

The Hrt Man Report 2 Aug 2004 21:13

hi mary ihave had this prob alot ichanged my usb cord fingers + alls well

Judy

Judy Report 2 Aug 2004 21:58

This should help....if not on this site, definately other ones: Fixing “Website Can’t Be Found” and other Site Error Messages More than likely you have trouble with accessing quite a few sites.....particularly getting the message "website can't be found" among a few other error messages. Try the following and it should solve your problem. 1. Go to START. 2. Click on CONTROL PANEL. 3. Click on INTERNET OPTIONS. 4. Change NUMBER OF DAYS TO KEEP IN HISTORY to “0” and click APPLY 5. A box appears with tabs labeled across the top. Click on ADVANCED. 6. Scroll down to the sub-heading SECURITY. 7. Make sure the following has check marks next to it: Use USE SSL 2.0, USE SSL 3.0 and USE TLS 1.0. 8. Also make sure you check off EMPTY TEMPORARY INTERNET FILE WHEN BROWSER IS CLOSED. More than likely USE TLS 1.0 is not checked of and it should be. This will give you the error messages, as well as a few others, that will prevent you from viewing web sites and the error you are getting. Make sure you empty your cookies cache as well as temporary internet files once in a while, too, as this slows down your computer and your cookies and temporary internet folders tend to "remember" the errors and will continue to bring them up.

Dave & Sally

Dave & Sally Report 2 Aug 2004 23:30

Had this problem myself. You need to go into www.genesreunited(.)co(.)uk remove the brackets, and save it to your favourites. If you've been a member for a while it still looks for genes connected. It hasn't happened to me since Sally

Mary

Mary Report 3 Aug 2004 12:30

Thank you all for your help and advice. So far today its been okay - fingers crossed but I'll follow what you've said. Cheers Mary