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help needed please with uk-info diskv9 2004

ProfilePosted byOptionsPost Date

susie manterfield(high wycombe)

susie manterfield(high wycombe) Report 27 Jul 2004 09:04

robert thankyou,i will try that.ive just been typing in the name and then county.and then going to the bottom and selecting uk!!! durrrrr!!!! lol patricia i found it easy to install but that was all ,but now that robert has helped me i might be able to use it lol susie

BobClayton

BobClayton Report 27 Jul 2004 06:47

Just an addition it should search on England,Scotland etc under regions but not UK. Bob

BobClayton

BobClayton Report 26 Jul 2004 22:34

Sorry been out, I have the 2003 version but have used them for years and the layout hasn't changed much. In the bottom left do you have a region /counties box? you must select one of these first. If you just type in a name and click search it won't do anything, so in the locality box is should not say united kingdom but west yorkshire, for example. Bob

Gypsy

Gypsy Report 26 Jul 2004 21:27

Susie, You are lucky, I cant even install mine!!! It doesn't work! Pat

susie manterfield(high wycombe)

susie manterfield(high wycombe) Report 26 Jul 2004 19:02

robert i type in the surname and just press search.the name comes up in the left hand column but thats all it does at the bottom ive only got one green light ,that stays on all the time lol susie

BobClayton

BobClayton Report 26 Jul 2004 17:31

Susie are selecting a county. The free versions won't do a country search and usually limited to thirty results. Bob

Unknown

Unknown Report 26 Jul 2004 14:56

glad its ok. Jo

susie manterfield(high wycombe)

susie manterfield(high wycombe) Report 26 Jul 2004 14:43

jo yes,ive got adobe but apparently this one just starts from programmes lol she cheers,but i wont disable nortons lol susie

Unknown

Unknown Report 26 Jul 2004 14:39

susie - its if you have a firewall and it asks you to disable you anti virus too :-(

Unknown

Unknown Report 26 Jul 2004 14:27

Hi Sussie, I haven't got one but a lot of cd's need adobe acrobat reader on, have you got that? Jo

susie manterfield(high wycombe)

susie manterfield(high wycombe) Report 26 Jul 2004 13:57

i brought the family tree magazine which included the above disk ive installed it by following the instructions but it doesnt work:( i can do a search but the results dont appear. anybody else having this problem susie