Genealogy Chat
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1837 - Problems!
Profile | Posted by | Options | Post Date |
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Maggie | Report | 15 Nov 2003 22:12 |
Thanks everyone, Just come back online, nice to hear its not just me having a problem. May try again in a minute. Maggie |
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Renee | Report | 15 Nov 2003 20:45 |
Ive been having the same problem as Maggie and after sending a message to 1837online got a message to say that the site would be closed for maintenance - that was over a week ago and I still can't view the pages. Renee Ive now phoned them and found that I had to reinstall the DjkVu Web Browser. They were most helpful and extended my credit period. Everything working fine now. |
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Helen in Kent | Report | 15 Nov 2003 15:30 |
When I had a problem in the past I emailed them and they were very helpful, refunding my lost credits. I've also found that there are some pages that are blank. |
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Researching: |
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}((((*> Jeanette The Haddock <*)))){ | Report | 15 Nov 2003 15:10 |
Hi Maggie Just came off 1837 about half an hour ago and everything ok. There is a button to click if the image doesn't appear. Alternatively there is a button to click to report faults. Hope this helps Jeanette |
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Maggie | Report | 15 Nov 2003 15:01 |
Just been on 1837 and was viewing documents ok then I pressed to view the next one and nothing happens - anyone else having problems? Maggie |