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GC go slow?

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ProfilePosted byOptionsPost Date

Linda & Tim

Linda & Tim Report 26 Oct 2003 23:24

Is it just me - or have we been on a go slow again this evening?

Stan

Stan Report 27 Oct 2003 00:13

Definite go slow after about 21.00. Some problems earlier in the day, but I managed to add most of the people I was intemnding to add. Stan

Gem in Wakefield

Gem in Wakefield Report 27 Oct 2003 00:14

No it isn't just you, It's been like it all weekend for me! It's really beginning to do my head in! Gem

}((((*> Jeanette The Haddock <*)))){

}((((*> Jeanette The Haddock <*)))){ Report 27 Oct 2003 00:17

Same here Linda. Just managed to get back on after being thrown off an hour ago. Getting a bit boring this. Jeanette

Linda & Tim

Linda & Tim Report 27 Oct 2003 00:19

Have just managed to send a message to the 'Help' desk... took four attempts so that was a bit boring too!!! AAAAaaaaGGGGggggHHHHhhhh! - and yes, Max, I am shouting!!!!!

Linda & Tim

Linda & Tim Report 27 Oct 2003 00:28

Mind you, don't know about the rest of you, but the instability of GC this weekend has forced me to get stuck into research elsewhere... and I've had a fantastically profitable weekend! I've leapt over several high walls looking for Northamton Vorleys, and have discovered all sorts of interesting things about a village in Hampshire where another ggggrandfather was born in 1803. Perhaps if GC goes down again I'll manage to track down my elusive Ethelinda Freemen, frustrating Frederick Berrett and jolly Joseph Dutton!!!

Bren from Oldham

Bren from Oldham Report 27 Oct 2003 00:29

I sent a message to Genes about the site being slow received message saying they will investigate Bren

Unknown

Unknown Report 27 Oct 2003 00:38

That's the standard form letter Brenda. I got one this morning as did several other people, and I've had them in the past, but nothing changes for long. What we need is not a form letter, but a human being to human being letter on the guest board explaining what's wrong and what they intend to do about it, and then action to improve this hopeless situation. Di.

Genes

Genes Advisor Report 27 Oct 2003 08:35

######################################## Dear Members, Please accept our sincere apologies for the problems that the GenesConnected site has been experiencing over the past few days. Our development team are making it their priority to investigate these issues this morning and we will be back to you with further information as soon as we have it. Many thanks in advance of your patience and co-operation. ########################################

Linda & Tim

Linda & Tim Report 27 Oct 2003 08:37

Patience is wearing a bit thin... but it sounds promising!

Sarah

Sarah Report 27 Oct 2003 08:40

WOW I see that there is a reply. So GC must have read our messages. However ive found that ive had no problem this morning! Or am i speaking to soon. Sarah

Valerie

Valerie Report 27 Oct 2003 09:13

It is working fine this morning but how long is it going to last before it goes off the rails again? I find it does this a certain times, any one else find this? Valerie

Barbara

Barbara Report 27 Oct 2003 10:01

Valerie I am still having problems this morning. Just sent them an email. Maybe if I had broadband it would work better, but I live miles away from my exchange and cable TV has not reached our road either. Barbara - stuck in Lowtech Avenue!

Researching:
Youds, Tamplin Reese, McGinlay Ayriss, Badger, Tallis

Genes

Genes Advisor Report 27 Oct 2003 10:35

*************************************************** Dear Members, Upon investigation, we have identified the temporary technical problems over the weekend which detrimentally affected the performance of the GenesConnected website. Our development team have worked hard this morning at resolving these issues and I am pleased to confirm that the site is now functioning correctly (if individuals are still experiencing issues, please email our support team directly with specific details as we would be pleased to assist you) Please accept our apologies for the inconvenience and frustration caused by this situation. ***************************************************

Andrea

Andrea Report 27 Oct 2003 11:15

I have to admit that GC has naffed me off over the weekend as it has been sooooo slow - however, I have had no problems so far this morning so... a big pat on the back for GC. Thanks guys!!!

Unknown

Unknown Report 27 Oct 2003 13:57

Many thanks from me too GC. Di.