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Gedcom

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BobClayton

BobClayton Report 16 Oct 2003 10:28

Thanks Deb but thats not it I only have one name in my tree. I tried loading from gsp family tree with no success, so loaded this into PAF which accepted it. I exported it from there in different formats with no success at GC. It is probably something glaringly obvious but I am stumped!

Researching:
Clayton

Deborah

Deborah Report 16 Oct 2003 10:01

Hi Robert, I had this exact same problem! All details matched the owner exactly, but still wouldn't load. Check your home page! I was amazed to see that it said I had *2* names in my tree. They were both me!! No probs thought I-I'll just delete one. BUT they were both the *owner* of the tree!!! and couldn't delete either of them. The only way I could resolve it was to to get GC support to remove everything and re-register. I lost all my contacts and access to other trees. I was not impressed!! Debbie

Crista

Crista Report 16 Oct 2003 08:46

I wonder if the circa is causing you problems Crista

BobClayton

BobClayton Report 16 Oct 2003 08:42

Yes name, date of birth, place of birth.

Researching:
Clayton

Crista

Crista Report 16 Oct 2003 08:37

Robert, Your details on this site need to match with the forename, surname and year of birth of your entry in the Gedcom file. Crista

BobClayton

BobClayton Report 16 Oct 2003 08:24

Has anyone got any idea why GC wont accept my gedcom file? It keeps saying "no one in the file matches the owner of the tree" my tree is empty. I have tried contacting GC but they don't answer. The file has been changed to "ansel" with no luck. I am not a computer novice.

Researching:
Clayton