Genealogy Chat
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1837 online
| Profile | Posted by | Options | Post Date |
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Chris | Report | 18 Jul 2003 14:23 |
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cant get any images on the 1837 records when i click on view its just blank iv waited 20mins and nothing is happening has this happend to anyone else |
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Karen | Report | 18 Jul 2003 14:24 |
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I think you have to download the viewer before you can see the image. Karen |
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Chris | Report | 18 Jul 2003 14:32 |
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Karen I was on it yesterday and had no problems its only started to-day, its doing it with every page i try to view Christine |
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Karen | Report | 18 Jul 2003 14:35 |
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I would send them an email and tell them the problems you are having before you spend any more time and more importantly money. I have used up all my credit so can't check to see if it problem with the site. Best wishes Karen |
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Chris | Report | 18 Jul 2003 16:20 |
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Karen iv sent them an email they suggest i download it again and let them know after that |
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Karen | Report | 18 Jul 2003 16:24 |
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Hope it works for you this time Christine. Have they mentioned about a refund? I am asumming that it took your credits when you viewed the blank pages! Karen |
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Chris | Report | 18 Jul 2003 16:55 |
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no not used any credits i couldnt get that far, only got to the page that gives you the qtrs and when i clicked on view nothing happend........strange |
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Karen | Report | 18 Jul 2003 17:41 |
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Hope you get it sorted, glad you didn't loose any money! Karen |
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JillGr | Report | 18 Jul 2003 21:25 |
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Christine, I don't know whether you saw my comment last week on this board. I installed an anti pop-up program and then couldn't view pages on 1837. I had to disable the program first. Just a thought! |
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Chris | Report | 19 Jul 2003 10:04 |
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Thanks everyone. downloaded it again and now its fine,i did the same as you did Jill with the pop ups so it could have been that Christine |
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