Genealogy Chat

My Firewall has gone, don't know how to get it back again, tried to run microsoft scan and it stopped says errors 0x80072EE2 and 0x80072EFD what is this and how can I fix it. Please make instructions simple as I am not good at computer things.

Betty

Try restarting your computer, it might help, your firewall cant just disapear.

mags

Hi Mags,
did that problem started last night so shut down computer and restarted it today but no Firewall, run microsoft scan it it says errors 0x80072EE2 and Ox80072EFD it wouldn't complete the scan stopped half way through with this message.

Betty

Hi MGH,

Yes very hot today!! How do I get my Firewall back and what are these errors??

Betty AKA Complete computer idiot.

Which firewall? Are you sure you don't mean your antivirus program? Firewalls don't scan your system, as far as I know.

Which operating system are you using? (presumably Windows, but which version?)

Betty have checked out your error messages on microsoft pages. go to this address and it should help you.

http://support.microsoft.com/kb/836941

Mags

What leads yo to believe there is a problem with your Firewall, and which one are you using?

I don't know of anything called Microsoft scan, again, can you be more precise as to what you are trying to run. which gives you these errors?

Peter if you go to microsoft you can ask it to do a scan of your computrer. It can sometime be better than the one we have on our own comps cos it's upto date with all the new virus's and worms that keep coming out.

Mags

Mags, I wasn't familiar with this terminology. Presumably you mean their Microsoft® Windows® Malicious Software Removal Tool (KB890830)

Sorry everyone, had phone call there. I run the microsoft to check if I needed any express updates or see if there was a problem as my firewall usually comes up when I switch on the computer, today it didn't and I know you should have a firewall.

Anyway microsoft scan your computer to see if your computer needs any up-to-date things for your computer. It stopped half way through and came up with message error 0x80072EE2 and 0x80072EFD.

Betty

MGH you need to be careful what you copy and paste because of copyrights, thats why i put the page address on. Not a dig just dont want anyone getting into trouble.

Mags

Hi again MGB,

This website address I will try it and see what happens ok. Sorry all the other info not sure about, too technical for me!! Sorry about this but doctor coming to see hubby thats what call was about so I may have to try and fix computer later, thanks everyone for all your help but have to go off computer just now with doctor coming in 10 minutes ok sorry everyone.

Betty

I'm with it now. We are talking Windows Update problems.

If you cane leave any info for later I would appreciate it, again sorry I have to go offline just in the middle of all this.

Betty