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Importing GEDCOM

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ProfilePosted byOptionsPost Date

MaryfromItaly

MaryfromItaly Report 22 Sep 2007 21:59

Yes, mine took a week to import (it usually only takes 5 minutes). I contacted GR Support after two days, and they finally fixed it yesterday.

InspectorGreenPen

InspectorGreenPen Report 22 Sep 2007 21:44

When you export GR send you an email with a gedcom.
Check you spam folder in case it has gone there - a few have found this.

With the current server problem, though is you haven't had it in 48 hours then report it ti GR as a problem. Same goes for importing, if you file is still reporting as loading after 2 days.

Chica in the sun ☼

Chica in the sun ☼ Report 22 Sep 2007 21:39

Mine won´t export.

Gerry

Gerry Report 22 Sep 2007 16:30

I'm trying to export mine and nothing's happening :o( I really need it to upload to my Mother in Law's lappy before tomorrow. Looks like I will have to upload an old one then update the rest manually - bummer!

Vanessa

Vanessa Report 22 Sep 2007 16:20

Thank you for your replies.

Don't know why I am surprised it is taking so long with all the other problems which seem to be around at the moment.

I wonder who will get theirs first?

Vanessa

Patricia

Patricia Report 22 Sep 2007 16:02

I've been waiting since Thursday (20th) morning??!?

Clou

Clou Report 22 Sep 2007 15:52

ah so i am glad im not the only one!

Clare

Vanessa

Vanessa Report 22 Sep 2007 15:52

Oh well will just need to be more patient.

Thank you.

Vanessa

Vanessa

Vanessa Report 22 Sep 2007 15:36

Afternoon,

Has anyone else had problems importing a GEDCOM over the last few days?

I started to import mine last evening about 6.00pm and it still saying it's awaiting an import.

It doesn't normally take this long does it?

Vanessa