Genealogy Chat
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Trying to contact Support Team
| Profile | Posted by | Options | Post Date |
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Wendy | Report | 24 Sep 2007 12:08 |
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I have been trying to send an urgent email to the Support Team, Unexpected error keeps coming up, Any ideas? |
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Heather | Report | 24 Sep 2007 12:43 |
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I dont think urgent is a word in GRs vocab. Unexpected error is probably just another glitch in their system and will be sorted in the fullness of time :) |
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Nickydownsouth | Report | 24 Sep 2007 13:05 |
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Wendy, I think GR take up to 48 hours to respond to any e mails, I dont think marking them urgent will speed it up unfortunatly........ I too am awaiting a reply, the last one I sent only answered one of the questions I asked, and previously I kept getting mails back from them saying they`d only received "half" the message and could I resend it, by the 3rd time I gave up, and the question is still unanswered, so dont hold your breath for a prompt reply. |
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