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Is Ancestry

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ProfilePosted byOptionsPost Date

Camille

Camille Report 13 Oct 2007 12:10

Maureen I filled out the questionaire yesterday and took the opportunity to add a comment in the "How can we improve our service ?"

GlitterBaby

GlitterBaby Report 13 Oct 2007 11:28

Just wondering if it is worth spending 15 mins to fill out the questionnare they sent me yesterday.

Maureen

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

gemqueen

gemqueen Report 13 Oct 2007 11:23

Having subscribed to Ancestry about 8 weeks ago I appear to have contacted them about one prob or another at least twice a week and as for the automated response of a reply within 48 hours, its a joke. I will not be renewing. I find the site 'The Genealogist' much better although it doesn't have as many records as yet.
Di

Researching:
Stanford (Richmond -Surrey & Buckinghamshire) Pill (Berkshire / Wilts) Longstaff (Co Durham) Crawley (Hertfordshire)

Camille

Camille Report 13 Oct 2007 11:01

Have reported this problem to Ancestry several times asking Why?, did so again yesterday also asking why they do not reply?

Still no response !

°o.OOº°‘¨Claire in Wales¨‘°ºOO.o°

°o.OOº°‘¨Claire in Wales¨‘°ºOO.o° Report 13 Oct 2007 10:57

It's playing me up too!

SueinKent

SueinKent Report 13 Oct 2007 10:46

I'm having no luck either.

Sue

Susan

Susan Report 13 Oct 2007 10:20

thanks Shirley, thought it might have just been me, it was alright until about half an hour ago.

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 13 Oct 2007 10:19

yes its been playing up for a few days now. BMDS full searches get kicked off as unavailable

Researching:
Surname Fahse. Germany. Essex .South East London My avatar is one of our wedding photos of 1957

Susan

Susan Report 13 Oct 2007 10:15

up the creek again, can't get it at the mo, anyone else having trouble.