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Has anyone had this problem with their tree?

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ProfilePosted byOptionsPost Date

Pat Hope

Pat Hope Report 1 Nov 2007 13:57

A contact pointed out that I hadn't put the husband of my great aunt on my tree. I was sure I had so I checked. I have found that the partners have become disconnected. For example I have Gertrude who married Henry the tree shows no marriage but if I search for Henry he is there showing not married and with all his family with no connection to Gertrude. A have this on about 5 couples. I have emailed but had no reply. i don't know how to sort it out

Heather

Heather Report 1 Nov 2007 13:59

Pat, do you have a family tree program on your computer - not just GRs? If not, do get one and then you will have probably a much better record to keep.

Pat Hope

Pat Hope Report 1 Nov 2007 14:03

Yes I do have other tree programmes FTM Ancestry and Tribal Pages. I have had a lot of contacts via GR so I want to keep it

Heather

Heather Report 1 Nov 2007 14:04

No need to get rid of it - I was just wondering if you had back up should it go completely hay wire! Could you try inporting your FTM gedcom into GR again?

Pat Hope

Pat Hope Report 1 Nov 2007 14:10

I will give it a go

Hapiun

Hapiun Report 1 Nov 2007 14:22

Hi Pat
I had the same problem...I put it down to clicking on the "Update"on genes..
I emailed and asked them what had happened TWICE no useful reply from them so now after putting the info back on my genes tree i don't update at anytime,

Actually i think it's called "new version" not update

Hope you understand what i mean.
Pamx

Pat Hope

Pat Hope Report 1 Nov 2007 16:00

I still had my gedcom file on my computer from when I exported elsewhere. I have now imported it back and it is OK now