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Top tip - using the Genes Reunited community

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Ancestry Connection Service

ProfilePosted byOptionsPost Date

MarilynB

MarilynB Report 8 Nov 2007 20:11

I contacted a member of Ancestry who had a tree with a couple of relatives in common with me. I emailed him through the Ancestry connection service keeping my email address private, and I received an email from him straight to my email address. This didnt happen last time I used this service, but is making me think twice about using it in future.

Marilyn

Kate

Kate Report 7 Nov 2007 20:58

Thanks, Linda. It wouldn't let any bits of the message through at all so maybe that's it - that the contact has tried to attach something to the e-mail.

Looks like I've found an alternative contact method anyway so I might be better off doing it through this site.

LindaRSJ

LindaRSJ Report 7 Nov 2007 20:47

Hi Kate

When I get a message from Ancestry about a contact it gives the message in the body of the email and I hit the reply button to give an answer.

Just looked at my last email and one of the things it says on the bottom is.

Note. in an effort to prevent the spread of viruses and spyware, no email attachments are allowed by the connection service.

So I would ignore it and delete it.

Linda

Kate

Kate Report 7 Nov 2007 20:44

That could be it, actually, Paula. I think the "identified as unsafe/safe" thing has been brought in quite recently.

It just occurred to me, though, to check if the person was on this site and they seem to be so I've sent a message through this site instead.

Paula

Paula Report 7 Nov 2007 20:35

I've had no problems with messages through the connections service. They don't come directly from the persons emails they come via ancestry so maybe thats why its being picked up as dodgy??

paula

Kate

Kate Report 7 Nov 2007 20:29

Don't know if anyone has come across this but I've got a message throught from Ancestry saying I've got a message from someone about a relation on my Ancestry tree.

The problem is, my e-mail account has identified the sender as potentially dangerous. I don't want to ignore the person who's sent the message but I don't know how dangerous it might be to open it. (The filter is on so it blocks the message content and you have to opt to view it.)

Has this happened to anyone?