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Top tip - using the Genes Reunited community

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FTM Help

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Emma

Emma Report 22 Jan 2008 09:24

I am having problems with FTM 2006. When I try to do the web search it brings up the results page but it is all white with no text on. Before this it was saying I wasn't connected to the internet. I have tried the help file which was not helpful at all and I'm completely stumped now has anyone else had similar problems or any ideas?

Heather

Heather Report 22 Jan 2008 10:06

Make sure you have backed up to a cd or internet storage before you reintall the program though, in case anything goes awol.

Give it a while and go back and try again - I have a prob sometimes uploading new info to my home web page from the FTM but if I go back later in the day its fine.

You can always email them - they normally reply very quickly.