General Chat

This fiasco will rumble on and on.

The subject comes up time after time.

I raised the subject of disounts about three years ago. My renewal date is June, I wasn't granted a discount yet members who had renewed in May and July had. On raising the subject with GR I was told that the offer had ended!!! Work that one out!!!
Basically, they/he/she plucked and excuse out of the air - as usual.

I got little response on my thread and was even advised (by another member, who was on a discounted sub!) that we ought to keep quiet about discounts in case GR put everyone on the same (full) sub.

As has been said already, it isn't about the cost, it's about unfair charging.

WHY has someone been charged just £6 yet others are being asked for nearly 20 for one year? It's nothing to do with length of membership!

Hi Ann, I have never had a break either and have had ten years continuos membership. Someone has just mentioned on another thread that seven months ago they paid just £6.00 for a full year so how did GR work that out.

For me this is not about the money, as I'm sure you know, just the unfair way GR is treating its members. My renewal is due any day now and I really seriously considered cancelling my membership but the fact is I love research and helping other people with theirs and as M is no longer here it helps to fill my time

Love to T xx

I think that even the shortest break for whatever reason must alert their computer to change the cost for that person. I have never had a break of any sort and last year my subs were £7.95 for the year.
I suspect with all this furore they will go up this year

I´m sure we have been here before & 12 months down the line, no one is any the wiser........including the Genes team. :-S

So why should others (including myself) also members from 2003 pay double Mr. Magoo. If the boot was on the other foot would you be happy?

Over 12 months ago they said that they were slowly bringing everyone into line - how long is a piece of string.

If an increase was on the line - then e.g. a date should have been set whereby all renewals after that date paid the larger amount.

Not funny just very lucky......been a member since May (or thereabouts) 2003.

So you think it is funny that others who have also been long time members, have to pay twice as much?

No Jax........£7.96 for a year........... :-D

Mr Magoo

So are you paying £15.96 ?

As mentioned enough times, it is not the price, it is this companies method of saying one thing then doing something else.

I decided that if I was going t be charged £15 for 6 months less discount that would be £24 year.......did I get the option to take out a yearly sub for £19.95 less discount....NO...had to pay the full price

Been with FMP for 4 years and decided this year to switch from 6 monthly to yearly....and guess what, I spoke to a real person on the telephone, who said yes of course we will take 20% off of that sub for you

This site just wants to get rid of their members or get them to take up their over priced records.....well it is if you want access to the lot

I remember the discussions last year about varying costs of renewal. Nearing the time of renewal I asked GR what would be the cost for me, and was quoted a figure that would have been at least twice what I had been paying. I decided not to renew. As the time approached, from curiosity I clicked on renew at the top of the screen just to see exactly what the figure would be. As the figure was the same as I had been paying, I decided to renew straight away :-)

It's the inconsistency that annoys me. VIVinHERTS renewed last month for £7.96 I renew on the 8th of this month, January for £15.96. I have been a member since 2003. I'm pleased for Viv and I agree that it's good value for money, but there is no balance or fair play in GR's pricing structure.

If you pay £15.96 per year for standard membership that's less than 5p per day.....not bad value.

Put 5p in a jar every day and it will pay your subs..... :-D

Thanks for info Viv.

I renewed for a standard membership of £7.96 for a year in December 2013.
I have been a standard member since 2003. I don't purchase or use GR records - I much prefer the 'shaky' leaf firm! ;-)

Curser at the top

hold left click down and highlite what you want...it goes blue

hit ctrl and the letter C

come on to this thread

curser at at top

Then hit ctrl and the letter V

Hey presto it should then be transfered

Well I have had a reply from Alex - if I knew how to cut and paste on to this thread I would - perhaps some kind person can tell me.

However, there is an interesting point - Alex informs me that my membership was broken as the payment due (I assume 31 Dec 2012) did not go through. Now GR neglected to give me sufficient notice of increasing my subs and admitted they were in the wrong and so extended period until 21 January 2013.

I assume therefore that again l.hand did not know what r.hand did. Maladminstration in my book.

I am going downstairs soon and shall check on statements for both FMP and GR as I notice on FMP payment for 2010 is not listed - not correct and then I get a large increase in bill.

So far, I am still paying the same as when I joined - £7.96 for 6 months - and next lot due February.

Last year someone on another thread was asking about subs and when I referred them to the long thread (like this one) I got RR'd!! :-( :-( :-(

Chris

GR will never answer a direct question if they do not want to as I found out a year ago.

Maureen

The inconsistency is hard to understand. I've been one of the lucky ones. I've been a member for several years and I paid £7.96 for a year's standard membership in November 2013, so only a couple of months ago.

I was glad I just checked my last payment as I found the auto renew box was on. I have never had my sub. on auto renew and have now clicked the auto renew off box again. I think I will be checking from time to time now.

A reply from Alex which follows the same trail - good value.

I have replied with a list of four questions, requesting individual answers.

Why are GR so reluctant to answer queries? What are they hiding? An error?