General Chat

Rollo

I don't think most people are complaining about it being to expensive....more like the inconsistency with what they have been charging.

I personally only use this site to help other members, my tree isn't on here and I would rather use free sites like facebook to chat with out the risk of being reported if someone doesn't like what I post.

If GR had said from Jan 2013 the annual or six month standard sub will be xyz...then I am sure most wouldn't have minded.....although of course some would not bother anymore.....

I think GR is coming to the end of its useful life. The tree is useless - I have so many people within the tree marrying each other - I gave up on it years ago. The boards hardly get any meaningful traffic these days either. May not renew next time, certainly won't if the sub rises in price.

Andy

KI paid £7.96 just before Christmas for the year

All that rubbish GR gave us that everyone would be paying the same was not true.

I ended up paying £19.95 for the year, because as I saw it I would be paying that anyway with 6 months at £7.96 then the following 6 months at £12 (I had already had a taste of this when they messed up my account)

It is very doubtful I will renew next time though

Just to explain - my sub run out in feb and they asked for £7.96 for 6 months....day before it run out I posted on the WDYTYA board.....few days later while being a free member (I had not renewed) they gave me a free month....but if I now wanted to renew they wanted £12 (being 20% discount on the normal £15)

After complaining that it had gone up in the course of the week, they said if I paid the £12 they would then refund me if I emailed them.....couldn't be arsed with this messing around so took out a year sub instead

I renew 6 monthly ; Gru charges £ 7.50. I got one 6 month free when I made a very strong moan about the nonsense at the end of 2012.

The recent basic increase in my phone contract was £ 60 p.a. so I don't think GRu are gilding the lily with their subs far from it. The various moans that £ 1.25/month subs are "unaffordable" and so the poor member is "forced to leave" on account of the high basic sub. doesn't really hold much water.

As Madame van Butterfingers is tasked with elimiating a D C Thomson loss on family history of £ 2 million last year and achieving a useful profit I fear that there are going to be some changes.

What is left of FriendsUnited is being sold off.

From a business perspective only the obvious thing is to write off the GRu software and migrate as many people as poss. to FMP - esp the Platinum members. The rest could be dumped in FB like it or lump it. Aaaaagh they say never ... well there are always the GRu renegade sitez. The utter lack of fiddling during the last year and ongoing lack of an "app" presages trouble brewing.

So enjoy this little online corner of hobbitshire while you may.

If I was to vote for one single change it would to be to somehow revert the tree to how it used to be - quick, simple and fast. Even with a 100Mb connection and top end i7 computer it is like wading through treacle, time consuming and clumsy.

Some moan it needs a bigger screen than the 1024x768 and lo-res notebook screens which still seem to be in widespread use. Well, at least it is possible to get a 1600x1200 or 1440x900 screen quite easily off eBay for £ 20.

I also feel sorry for the platinum members and the poor integration of the tree and paid for records.

happy new year

Anyone been charged the higher price?

Have to leave pc for a while but will be back later in evening.

I only paid £7.96 GBP for a 12 month Standard membership. on Sept 13th. It just came through like that

Hi - I renewed in October and was charged £7.96 for a 12 month standard membership!

yes - just checked notice - £15.96.

is that £15 per annum?

This time last year we were discovering that we were all being charged different prices and in spite of debates with GR who said that they were bringing all members into line - there appeared to be no consistency in the application.

I have been in continuous standard membership since 2003 and early this year my renewal was suddenly circa £15.

Has anybody who has renewed in past 2-3 months been charged at the lower rate?