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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Subscription Renewal.

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ProfilePosted byOptionsPost Date

James

James Report 4 May 2014 11:53

I have received the renewal e-mail which states:

"...go to 'My Account' on the site and change your Subscription Details. Don't forget to save your changes."

I can't find "My Account" on the home page.

James.

OneFootInTheGrave

OneFootInTheGrave Report 4 May 2014 10:33

I don't think you can change your card details until you receive the e-mail telling you that your membership is due for renewal, once you have received that you should be able to change your card details during the renewal process.

James

James Report 4 May 2014 09:51

I want to revise my card details for renewal and the Help section says click on "Subscribe" on the Home Page but I can't find it.

How do I find it?