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email from genes

ProfilePosted byOptionsPost Date

Sally

Sally Report 1 Jun 2014 14:49

hello over night I have had an email from genes

asking me to fill in a survey to improve the sight

so I clicked where it told me

guess what happened






that's right nothing as all ways

:-D :-D :-D :-D :-D :-D

sally w <3

AnnCardiff

AnnCardiff Report 1 Jun 2014 14:50

same here :-D

Guinevere

Guinevere Report 1 Jun 2014 15:28

I got one too but I was able to fill it in.

Elizabeth2469049

Elizabeth2469049 Report 1 Jun 2014 16:11

I too got one, filled it in, no problem

MargaretM

MargaretM Report 1 Jun 2014 16:15

See this thread:

http://www.genesreunited.co.uk/boards/board/genealogy_chat/thread/1341043

Dermot

Dermot Report 1 Jun 2014 16:17

I feel neglected. I didn't get one.

I usually have an opinion on many matters - not all of them serious.

I'm learning slowly but surely that sometimes my opinion is best kept to myself.

AnninGlos

AnninGlos Report 1 Jun 2014 16:21

I got one and filled it in but I think it was the first question that asked how you used each Genealogy site; on Genes didn't give the option of standard member, just buying credits or monthly subscription. so, as it wouldn't let me leave it blank I ticked the monthly sub which is a lie!!!

I wish they'd run these surveys past a number of members first.

KittytheLearnerCook

KittytheLearnerCook Report 1 Jun 2014 16:28

Same as you Ann, if there were a monthly sub it would probably encourage more users to try it.

Sally

Sally Report 1 Jun 2014 16:53

oops late adain

sally w <3

VIVinHERTS

VIVinHERTS Report 1 Jun 2014 19:05

I got one and the same as others regards to standard membership. They probably won't like my responses ;-)

Community Manager

Community Manager Advisor Report 2 Jun 2014 17:58

Hi all,

The statement “monthly period subscriptions to use the website” is meant to cover all our subscriptions (which include 1 month, 6 month, 12 month/annual). We understand from comments that this isn’t clear. For future surveys we will reword this question to cover all the subscriptions more explicitly, but we would prefer not to do it within this survey as it’s already underway (so the initial responses wouldn’t tally with ones after we made the change).

Anyone who hasn't received the survey email, but would like to complete it please email [email protected]

Regards

Shelley

Karen in the desert

Karen in the desert Report 2 Jun 2014 21:09


GR understands from comments that it isn't clear...you what?
I wonder if that's because the word 'monthly' does not mean 6 monthly or 12 monthly to anyone! It simply means monthly. :-0

supercrutch

supercrutch Report 2 Jun 2014 22:04

lololol Karen, to quote a certain Meercat "simples" :-D

AnninGlos

AnninGlos Report 2 Jun 2014 22:10

Not sure if that is an admission that they didn't research the form correctly or an insinuation that we didn't understand (and should have)because we are all 'fick' :-S

Sally

Sally Report 2 Jun 2014 22:33

I can not be bothered to email support :-\

better things to do :-\ :-\ :-\ :-\ :-\ :-\ :-\ :-\ :-\ :-\

sally w <3

Persephone

Persephone Report 3 Jun 2014 08:16

I filled it in.. but I was fick too.

Andysmum

Andysmum Report 3 Jun 2014 12:04

I filled it in, but there were other questions that weren't easy. Probably because I only use Genes for the chat boards these days. :-) :-)