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Ancestry image problem

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ProfilePosted byOptionsPost Date

jansmith

jansmith Report 6 Jun 2014 18:45

Is anyone else having a problem opening image page's on this site?

PricklyHolly

PricklyHolly Report 6 Jun 2014 18:50

Funny you should say that Jan......... I just tried opening the image of a probate record and got...

Oops, we've hit a snag. We were unable to retrieve the image. Please try again.

Tried and tried again........but still get the same message.

Researching:
"If I don't see you through the week.........I will see you through the window". :o))

GlitterBaby

GlitterBaby Report 6 Jun 2014 18:50

Yes

Oops, we've hit a snag. We were unable to retrieve the image. Please try again.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

jansmith

jansmith Report 6 Jun 2014 18:56

Yes that's what I am getting, thanks for replying at least I know its not just my connection to the site

PricklyHolly

PricklyHolly Report 6 Jun 2014 19:01

Just tried again and it opened!

;-)

Researching:
"If I don't see you through the week.........I will see you through the window". :o))

jansmith

jansmith Report 6 Jun 2014 19:05

yes it opened for me too :-)

PricklyHolly

PricklyHolly Report 6 Jun 2014 19:07

Jolly good.

:-)

Researching:
"If I don't see you through the week.........I will see you through the window". :o))

wisechild

wisechild Report 7 Jun 2014 06:24

Have been getting the Whoops message intermittently for a couple of weeks. Thought it was my PC. Quite happy to use the standard viewer, but the option only appears after the whoops message.