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Online takeaway order
Profile | Posted by | Options | Post Date |
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JustJohn | Report | 21 Jun 2014 04:01 |
So glad you got this sorted eventually, Glasgow Lass. :-) |
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Purple **^*Sparkly*^** Diamond | Report | 21 Jun 2014 01:55 |
I wouldn't have been happy with just a refund and apology, and would have expected some sort of compensation so I am glad they had the decency to send you a £25 gift card. Enjoy the free meal |
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Tenerife Sun | Report | 21 Jun 2014 00:20 |
Success at last. Enjoy the £25.00 free meal you've waited long enough for it. |
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GlasgowLass | Report | 20 Jun 2014 21:36 |
I was away on holiday last week but, after 4 weeks, Pizza Hut finally repaid the money back to the credit card. |
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GlasgowLass | Report | 11 Jun 2014 15:48 |
I've already done almost all of that DazedandConfuzed. |
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DazedConfused | Report | 11 Jun 2014 14:56 |
If you can find it, the name of the Managing Director of Pizza Hut is the person to write to. |
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+++DetEcTive+++ | Report | 11 Jun 2014 10:52 |
At least that's a further step forward! |
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GlasgowLass | Report | 11 Jun 2014 10:43 |
I have located an email address for Jens Hofma, CEO of Pizza Hut Uk and intend to forward my complaint to him |
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Merlin | Report | 10 Jun 2014 13:36 |
Perhaps you should Invoice them for time wasted by you in trying to contact them + interest on the money they took without delivering your order.You can but tyr and it may give them a Wake up Call. :-D |
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GlasgowLass | Report | 10 Jun 2014 13:23 |
AnninGlos, |
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AnninGlos | Report | 10 Jun 2014 13:07 |
I suspect you were not alone. Hopefully it is all sorted now. Actually I thought the CC company could refund you the money and then they would chase it up with the company. Maybe that is only with items over a certain amount. |
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LadyScozz | Report | 10 Jun 2014 13:04 |
ooooooer |
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GlasgowLass | Report | 10 Jun 2014 12:26 |
I have just spent 30 minutes on the phone to a supervisor. |
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LadyScozz | Report | 10 Jun 2014 12:07 |
I'd go into Pizza Hut when they are really busy. |
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OneFootInTheGrave | Report | 10 Jun 2014 11:42 |
GlasgowLass - maybe have a word with your local trading standards office, not sure which area covers where you are, but Glasgow City Council have a Trading Standards Unit based at 231 George Street, 0141 287 6681. |
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+++DetEcTive+++ | Report | 10 Jun 2014 11:35 |
How about your local Trading Standards officer? I'm not too sure which local government department would deal with this!! |
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GlasgowLass | Report | 10 Jun 2014 11:31 |
Thanks Detective, |
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+++DetEcTive+++ | Report | 10 Jun 2014 11:18 |
How about talking to your CC company?? |
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GlasgowLass | Report | 10 Jun 2014 11:00 |
We often use online takeaways and never had any problems, until now |
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