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ProfilePosted byOptionsPost Date

linda

linda Report 11 Jun 2014 12:18

Why does a free one month subscription only last for two weeks?

linda

linda Report 11 Jun 2014 12:28

just out of interest

PricklyHolly

PricklyHolly Report 11 Jun 2014 12:28

Hello Linda and welcome to the boards.

I don't have the answer to your question so maybe you should contact customers support and ask them....

[email protected]

Prickles. x

Researching:
"If I don't see you through the week.........I will see you through the window". :o))

Tenerife Sun

Tenerife Sun Report 11 Jun 2014 12:33

Hi Linda, nice to se e you on here. I don't know the answer either but would be interested to know what it is.

Wendy

Researching:
Matthew and Jane Elwood who had my great great grandfather Francis Edward Elwood baptised in 1807 at Horsham Sussex. There is no sign of Matthew or Jane from this date and my great great grandfather was brought up as Francis Edward Elwood MITCHELL

+++DetEcTive+++

+++DetEcTive+++ Report 11 Jun 2014 12:44

Not knowing the answer, but a suggestion

Were you given credits?
If so, have you used them up?

If that was the case, then you'd be asked to purchase more or upgrade to a subscription

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

PricklyHolly

PricklyHolly Report 11 Jun 2014 12:53

If you have run out of credits..........you can always ask for help on the "Find Ancestors" board.

Lots of members willing to help you on there whether you have credits or not. :-)

This is a free site we use to search for births, marriage and deaths from Sept 1837 to about 1965 ish.

http://www.freebmd.org.uk/

Researching:
"If I don't see you through the week.........I will see you through the window". :o))

LadyScozz

LadyScozz Report 11 Jun 2014 13:12

it's the special GR calendar

:-D

DazedConfused

DazedConfused Report 11 Jun 2014 14:51

Also for any free trial 14 days or 1 month, it is always advisable to cancel at least 3-5 working days before the end of the trial period and ensure that you have ticked the boxes or not ticked the boxes, depending on the site, to say that you do not wish to take out a full subscription.

Many people fall foul of this, and then complain on FB etc., that they have had money stolen from their bank account by such and such a site.

Also, if you are considering buying credits, think about how much you may be spending on these, as it may work out cheaper in the long run to buy subs.

And, before taking out any subs to any site, do check to see what records they have and whether or not they are relevant to your research (another complaint by people about records not on certain sites!). Whilst they all have the pretty much the same basics, Census, BMDs etc., they all have their own individual records which are often not available elsewhere.

Me, I have family in London and Liverpool and as such have found that Ancestry was the best for me.

And finally, FindmyPast, they have recently upgraded this site and as a result many people are now finding this nigh on impossible to use. So if considering FMP, wait a while until all the 'wrinkles' have been ironed out. ;-)

Researching:
We are all of us in the gutter, but some of us are looking at the stars, Oscar Wilde New avatar, my dad age about 3/4 months, could have been worse, it could have been the awful nude on a rug!!