General Chat

You do not have to subscribe to reply to messages, only if you want to initiate them.

My ex husband replied to me after starting a small tree 4 years earlier.....he has never subscribed.

I suppose it helps if you can remember what your password was when you joined :-D

Ann, I'd never thought of leaving a copy with the local records office - what a brilliant idea!

Yes, I see what you mean Maggie and Diana and you are quite right, a lot of trees must be very minimal. I suppose my tree on here would would only be of limited use, mostly to those I'd already shared it with. Maybe my other plan iis best which is to leave a copy of it with the local Records Office who have already said they'd be glad to have a copy.

It's a pity GR don't show whether a member is subscribing isn't it, to save us sending messages if they aren't and being disappointed at no reply. Maybe any messages just sit in the 'inbox' though in case you subscribe again in the future? I realise now that I don't know much about these things. :-S

Thank you to everyone who posted replies for me. I will contact the support team by email. Annx, my son's tree won't have much on it because he just toyed with it for a short time. I'm the family member with all the info, much more than he had. And I take the point of maggiewinchester - you can't contact someone who has died. And if you don't know they've died you will be thinking they're very rude not getting back to you!

Thanks again.

Diana

Hi Diana,
My brother in law died 7 years ago. He had a tree on here - but as my sister isn't 'into' genealogy, she didn't think about it.
When my mother (who also had a tree on here) died 18 months ago, I remembered my brother in laws tree, and asked Genes to remove both trees, and close the accounts - and they did.

Annx, the problem with having a tree on here after you have died, is that people would send you a message - and get no reply, so wouldn't gain much knowledge, only end up frustrated and feeling ignored!!

It depends whats in the tree Annx

My dad has a tree on here he hasn't shared it with anyone as it only has him in it anyway.

Should I have had him in my tree (which I don't because he is living) I would also probably get the hot match message.....that tree will probably stay here forever as he is unlikely to ever touch it again since he added his name 8 years ago and never returned

Oh Diana I can understand you not wanting to receive any more Hot Matches, but I would be so sad if anyone wanted to remove my tree after I have died. I love to think of it helping people in the future after I have long gone, it's a big part of why I have done it. I have found some information that no-one else seems to have found and it would be such a pity to lose all that research. :-S

Hi Diana,

If you need help with your membership or using Genes Reunited, you can contact their Support Team directly by emailing [email protected].

Hope you can get it sorted.

LA

One of my "hot matches" was with my son. I have an option to contact him. Unfortunately, he died four years ago. I attempted to contact Genes Reunited to ask them to remove his tree but "contact" only allows certain things, ie "FAQ's" and I couldn't see how to send an appropriate message to Genes Reunited alerting them to the fact that my son died. Any suggestions?

I might say it's distressing to me to be told I can contact my son - if only it were true!

Diana