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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

Janet

Janet Report 29 Jun 2014 19:10

Hi there,
I have followed ll instructions to reveal the 'save' button when editing deatils on a record however the save button still is not there
the only way I can find to chnge dates is to deleate the entry and re enter it...this cant be right
please can someone advise?
thanks.
:-(

AnnCardiff

AnnCardiff Report 29 Jun 2014 19:14

oops - your posting has appeared five times - can you delete four please

Graham

Graham Report 29 Jun 2014 20:30

You could try contacting customer support. You can email them.

[email protected]

SueCar

SueCar Report 29 Jun 2014 23:14

Oh, I know what this is, Janet. Sometimes it happens to me.

When I have finished typing in the changes I press the 'Tab' key.
(This is the one that is usually just above 'Caps Lock' and sometimes just has two arrows on it and sometimes just 'Tab' and sometimes both of these).

Then I keep pressing the 'Tab' key until the highlight moves down to the 'Save' button. Sometimes you have to use your mouse to scroll down on the right as well.

Hope this works for you. If not then email GR as [edit: Graham] suggested.

Regards
SueCar

LadyScozz

LadyScozz Report 29 Jun 2014 23:16

Try changing 100% to 60% and you should see the SAVE button.