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Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Profile	Posted by	Options	Post Date
Member Since: April 2012 Posts: 8 Send Message	Barbara	Report	10 Sep 2014 13:28
Member Since: April 2012 Posts: 8 Send Message	Today I received an e-mail confirming that a fee would be taken from my account for an annual subscription that I had not requested. Does anyone know how I can contact accounts at Genes Reunited so that I can sort this out, please? I don't want it to happen again.
Member Since: February 2006 Posts: 36,149 Send Message	Rambling	Report	10 Sep 2014 14:17
	email [email protected] You may not have unticked the 'automatic renewal' on your account ?
	Researching:
Member Since: September 2007 Posts: 1,256 Send Message	JustGinnie	Report	10 Sep 2014 14:24
	Go to my account and untick auto renew you may also need to contact GR as well. I find my account reverts back to auto renew after a while so you need to keep a check on it if you don't want to renew automatically for some reason.
Member Since: April 2012 Posts: 8 Send Message	Barbara	Report	10 Sep 2014 23:26
Member Since: April 2012 Posts: 8 Send Message	Many thanks for the tips about automatic renewal and support.